hbaji's Responsible Gaming
While we want you to enjoy your gaming experience, your safety is our top priority. Stay safe through limit-setting, taking breaks, and accessing support.
Responsible Gaming: What It Is and Why It Matters
Online gaming should be a form of entertainment — not a source of financial stress or mental strain. At hbaji, we believe every player's experience should be enjoyable, controlled, and safe. Responsible gaming means keeping your budget, time, and emotions in check, and not letting gaming become the main priority in your life.
Gaming is only enjoyable when it is done freely by choice — not in an attempt to recover losses, or to escape the pressures of daily life. Every feature at hbaji has been built with these values at its core.
Our Tools for Ensuring Your Safety
Set Deposit Limits
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; if you request an increase, a delay applies — giving you time to reconsider your decision.
Take a Break
You can request a temporary break ranging from 24 hours up to 30 days. During this time you will not be able to log in to your account or place bets — stepping away for a while makes it easier to come back with a clear head.
Self-Exclusion
If you feel you need a longer break, you can activate self-exclusion for a period ranging from 3 months up to permanent. Let the support team know and they will deactivate your account without delay.
Time Limits and Reminders
Decide in advance how much time you want to spend each session. Session reminders will alert you when your set time is approaching — making it easier to maintain a balance with real life.
Loss Limits
Set a maximum loss amount per day or per week. Once that limit is reached, the system will automatically stop you from placing bets — keeping your wallet protected stays in your hands.
24/7 Support
If you have any concerns about gaming, contact hbaji at any time via live chat or email. Our team is always ready to provide direct guidance in both Bengali and English.
Age Restrictions
Age Requirements
hbaji is for individuals aged 21 and above only. Age verification is required when registering an account.
Protecting Minors
We follow a strict identity verification process to keep minors away from gaming. We recommend using parental controls on devices accessible to children in the household.
Identity Verification
Age is confirmed via a national ID card or passport. Accounts registered with false information will be cancelled.
Recognise the Signs of Problem Gaming
Warning Signs
If any of the following situations apply to you, it is time to seek help:
- Repeatedly placing larger bets to try to recover losses
- Spending more money than your set gaming budget
- Hiding your gaming habits from family or friends
- Feeling restless or irritable when you are unable to play
- Continuing to play while neglecting work, studies, or family responsibilities
- Repeatedly failing to stop gaming
- Being unable to stop betting even when in financial difficulty
If you notice any of the above signs in yourself, please contact the hbaji support team immediately. Our team will stand by you without judgment and help you take the right steps.
Self-Assessment Questionnaire
Ask yourself the following questions honestly. If you answer "Yes" to more than one, please speak to our support team.
Do I play for longer than I planned?
Do I spend money beyond my budget?
Is gaming affecting my work or studies?
Are family members concerned about my gaming habits?
Do I repeatedly bet in an attempt to win back money I have lost?
Do I feel uncomfortable or angry when I am unable to play?
Have I been dishonest with loved ones about my gaming habits?
Tips for Building Healthy Gaming Habits
💰 Set Your Budget in Advance
Decide how much you can afford to spend before you start playing. If you lose that amount, stop — this is not a weakness, it is a sign of maturity.
⏰ Set a Time Limit
Set a time limit for each session and stick to it. Use your phone's alarm or hbaji's session reminders.
🧠 Do Not Bet on Impulse
Avoid playing when you are feeling down, angry, or under pressure. Your ability to make decisions is reduced in these states and the risk of greater losses increases.
🏆 Do Not Treat Winnings as Income
Do not expect to earn money from gaming — it is a form of entertainment. Think of any winnings as a bonus, not guaranteed earnings.
👨👩👧 Let Loved Ones Know
Tell a family member or trusted friend about your gaming habits. They can alert you from an outside perspective.
🔄 Take Regular Breaks
Take breaks during long sessions — get up, walk around, or have some water. Short breaks keep your mind clear and improve your decision-making.
Contact Us for Help
We Are Here for You
If you feel gaming is having a negative impact on your life, the hbaji support team will assist you without judgment. Whether you want to activate self-exclusion, set deposit limits, or take a break — just let us know.
Our support team is active around the clock. Your message will be kept confidential.
Enjoy Safely — On Your Terms
Use all of hbaji's responsible gaming tools for an enjoyable experience. Read our FAQ or start playing right away.